The Ombuds Office offers mediation to the University of Iowa community.  In mediation, a neutral third party, the mediator, helps two or more people in conflict to communicate about their perspectives and discuss possible resolutions to the conflict.  Mediation is confidential, voluntary, and informal.  The mediator does not decide on the outcome but helps the people involved develop their own solutions. When a student, staff member or faculty member expresses interest in mediation or is referred to our office for mediation, the first step is a meeting with each person involved in the problem.  Through these meetings, the mediator learns more about the situation, explains the mediation process, and determines whether mediation is appropriate.  If mediation seems appropriate and all people involved agree, a mediation is scheduled.

For more information, please contact Cynthia Joyce at 319-335-3608 or cynthia-joyce@uiowa.edu.