A description of the Office of the Ombudsperson is in the University of Iowa Operations Manual. Our contact information is listed below.
Cynthia Joyce was appointed the office's full-time, professional staff ombudsperson on August 15, 2005. She is in the office Monday - Friday.
Dr. Susan Johnson was appointed to serve as Faculty Ombudsperson on January 1, 2010. She was the Associate Dean for Faculty Affairs in the Carver College of Medicine from 1994 to 2003, and served as Associate Provost for Faculty from 2005 to 2009. She is in the office Monday - Thursday.
Kristal Gibson joined the office as a half-time Associate Ombudsperson on July 17, 2017. She has extensive training in mediation and served as an investigator and adjudicator for Title IX cases at the University of Iowa. She is in the office Tuesday - Friday.
All three ombudspersons are available to respond to concerns from or about staff, faculty and students.
Although you are welcome to stop by our office or contact us at your convenience, we encourage you to make an appointment so that we can ensure that someone is available to meet with you. Appointments can be made by e-mail (firstname.lastname@example.org) as well as by telephone (319-335-3608), and messages can be left on our voice mail after office hours or if no one is available to take your call immediately. Our Office Manager is Renée Sueppel, and she is available to schedule appointments and facilitate communication with the Ombudspersons.
The Ombuds Office is located in Room C108 Seashore Hall.
Our address is:
Office of the Ombudsperson
C108 Seashore Hall
Iowa City, Iowa 52242-1402
(319) 335-3608 (voice)
(319) 335-3071 (fax)
How to Find Us
PLEASE NOTE: The accessible entrance to Seashore Hall has changed temporarily. From Jefferson Street, take the sidewalk between Seashore and Stuit Halls and use the temporary ramp to enter the basement door next to the former Lot 2 parking area. When you enter the building, the elevator is on the right. Take the elevator to the first floor, turn right off the elevator, and then turn right again into the C corridor. Our office is halfway down the hall on the right.
Room C108 is located on the first floor of Seashore Hall. From the west entrance across from Van Allen Hall, take the stairs up one half flight to the first floor, take a right, and turn left into the center hallway. C108 is halfway down the center hallway on the left.
Seashore Hall is located along Iowa Avenue, just east of Van Allen Hall, and is bounded by Iowa Avenue, Gilbert Street, and Jefferson Street. It houses the departments of Psychology and Sociology, general classrooms, and the Office of the Ombudsperson. The building is connected to the Spence Laboratories of Psychology at its southeast corner.
The accessible entrance is located at the southwest corner of the building, and is reached from Iowa Avenue. It is equipped with a power door opener. Seashore Hall also may be reached via Spence Lab.
There are metered parking spaces along both Jefferson Street and Iowa Avenue. There is also a public parking lot located across Iowa Avenue from Lot 2 (on the corner of Iowa Avenue and Gilbert Street).